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The appliance repair playbook.

Business tips, industry insights, and product updates — written by and for appliance repair pros.

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The complete guide to warranty claim submissions for appliance repair shops in 2026

Most warranty claim rejections aren't because of poor work quality — they're because of missing fields, wrong fault codes, or photos taken at the wrong stage of the repair. Here's how to get to 95%+ acceptance.

Apr 10, 2026 8 min read

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How to run 1.6x more jobs per truck without burning out your techs

Route optimization, smarter triage, and pre-visit parts ordering are the three levers that move this number. Here's the breakdown.

Apr 7, 2026 · 6 min Read →

What AI actually does in a real appliance repair workflow (and what it can't do)

We asked our beta shops to track every time AI saved them time vs. every time they had to override it. Here's what 3 months of data showed.

Apr 3, 2026 · 5 min Read →

ServiceTitan vs Housecall Pro vs Voice2Work: which FSM is actually right for appliance repair?

We compared all three across 12 dimensions that matter specifically for appliance repair shops. The differences are larger than you'd expect.

Mar 28, 2026 · 10 min Read →

● Product Update

Introducing Warranty AI: your claims never get rejected for missing data again

Warranty AI reviews every claim before it goes to ServicePower or ServiceBench, flags missing fields, and predicts acceptance likelihood. Now available as an add-on.

Mar 21, 2026 · 3 min Read →

The 5 things the best appliance repair techs do differently on the first visit

First-fix rate is the number that separates profitable shops from struggling ones. We analyzed 400+ completed jobs to find what actually predicts it.

Mar 14, 2026 · 7 min Read →

How to price appliance repair jobs in 2026: flat rate, hourly, or hybrid?

Pricing strategy has a bigger impact on appliance repair revenue than most owners realize. Here's a data-backed breakdown of all three models.

Mar 8, 2026 · 9 min Read →