Job Management

Every job.
Every detail. Nothing missed.

An 11-stage pipeline tracks every job from customer request to final invoice. Equipment history, service photos, and customer records — all in one place.

11
Pipeline stages
0
Jobs that fall through the cracks
Full
Customer & equipment history

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app.voice2work.com / jobs
Jobs
Job # Customer / Appliance Stage Tech Date
#JOB-5031
Margaret Sullivan Sub-Zero · Refrigerator 648PRO
On Site
MS
Apr 15
#JOB-5032
Robert Chen KitchenAid · Dishwasher KDTM354
Scheduled
JR
Apr 15
#JOB-5033
Linda Davis Whirlpool · Washer WFW5000DW
Parts Ordered
TK
Apr 14
#JOB-5029
Carlos Reyes Bosch · Oven HBL8443UC
Complete
MS
Apr 13
#JOB-5027
Patricia Nguyen Cove · Dishwasher CDW2450
Invoiced
JR
Apr 12
#JOB-5031 — Details
Customer Margaret Sullivan
Appliance Sub-Zero 648PRO
Stage On Site
Technician Mike S.
Scheduled Apr 15, 9:00 AM
Photos 4 attached
Mark Complete ✓
11
Job pipeline stages
Equipment history per customer
0
Jobs lost to disorganization
4.2×
Faster invoice turnaround
11-Stage Pipeline

From first call to final invoice.

Every job moves through an 11-stage pipeline — New → Scheduled → En Route → On Site → Diagnosing → Parts Ordered → Parts Received → Repairing → Complete → Invoiced → Paid. Nothing falls through.

  • 11 clearly defined job stages
  • Auto-advance on tech actions
  • Stage-based automation triggers
  • Dashboard shows backlog at each stage
Job #JOB-5031 · Pipeline
New Customer request captured
Scheduled Tech assigned, time confirmed
En Route Live ETA sent to customer
On Site Tech arrived, photos captured
Diagnosing Fault code + repair plan
Parts Ordered Order sent to supplier
Parts Received Parts confirmed in stock
Repairing Active repair underway
Complete Job signed off by tech
Invoiced Invoice sent to customer
Paid Payment received
Equipment Registry

Know every appliance by heart.

Every piece of equipment gets its own record — brand, model, serial number, warranty status, and full service history. Walk into every job already knowing the machine.

  • Brand, model, and serial number
  • Warranty expiry tracked per unit
  • Full service history per appliance
  • Linked to customer record
Sub-Zero Refrigerator
Model 648PRO · Built-in
Serial Number SZ-648-2021-00872
Customer Margaret Sullivan
Warranty Expires Aug 14, 2026
Install Date Aug 14, 2021
Service History (3 visits)
Apr 15, 2026 Condenser coil cleaning + coolant check
Nov 8, 2025 Ice maker motor replaced — warranty claim
Mar 22, 2025 Door seal replaced, temp calibration
Photo Documentation

Photos attached. Always.

Techs capture before/after photos from the mobile app. Every photo is auto-stamped with GPS location and time — and attached directly to the job record.

  • Before & after photos per job
  • GPS + timestamp auto-stamped
  • Attached to job and customer record
  • Manufacturer-ready for warranty claims
Job #JOB-5031 · Photos 4 photos
Before
29.4241° N
Before
9:14 AM
After
29.4241° N
After
11:02 AM
Everything included

Built for every part of the job.

Every tool you need to take a job from first call to final payment — and every detail in between.

11-Stage Pipeline

Complete job lifecycle from first call to paid invoice. Every stage defined, every transition tracked.

Equipment Registry

Brand, model, serial, warranty, and full history per unit. Every appliance with its own complete record.

Customer History

Every job, every appliance, every interaction — one record. Never ask a customer what you already know.

Photo Documentation

GPS-stamped before/after photos per job. Auto-attached to the job record and ready for warranty claims.

Parts Ordering

Order parts directly from the job card, track arrival status. No missed orders, no lost tracking numbers.

Invoice & Payments

Send invoices from the job card, accept payment on-site. From complete to paid in minutes, not days.

I used to lose track of jobs constantly — wrong parts ordered, missed follow-ups. Voice2Work's pipeline shows me exactly where every job is. I haven't missed a step in 8 months.

— Carlos Reyes, Reyes Appliance Service, San Antonio TX
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Every customer. Every job. Perfectly organized.

An 11-stage pipeline built for appliance repair. 14 days free.

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