Central controller managing 30+ job states, timeout monitoring, escalation triggers, SLA tracking, and automated stage transitions. Every job moves forward — automatically.
14-day free trial · No credit card required · Cancel anytime
Workflow AI watches every job in your pipeline 24/7, enforces SLA rules, and escalates issues before they become problems.
A new job is created — from a call, email, or manual entry. Workflow AI immediately registers it and begins state tracking.
→Every state has defined timeout thresholds. The AI monitors dwell time, checks SLA rules, and validates transition conditions continuously.
→If a job sits too long in a state — parts not confirmed, tech not dispatched — a breach is flagged and escalation logic fires.
→Notifications go to the right people. Priority is overridden if needed. The job cannot stall — the system ensures it keeps moving.
Workflow AI maps every job through a 30+ state machine — from "New" all the way through "Paid." Each state has transition rules, timeout thresholds, and automated triggers. No ambiguity. No stuck jobs.
When a job stalls — parts delayed, tech unreachable, customer unresponsive — Workflow AI detects it automatically and escalates to the right person. Not tomorrow. Right now.
The central nervous system of your service operation — running silently in the background, keeping every job on track.
Every possible job state mapped and monitored — from "New" through "Paid" with no gaps.
Configurable thresholds per state. When a job sits too long, the AI knows before you do.
Define SLA windows per job type. Workflow AI enforces them automatically and alerts before breach.
When thresholds are hit, notifications fire automatically to dispatcher, manager, or owner.
Define what must be true before a job advances. No partial transitions. No out-of-order states.
High-value customers, warranty jobs, or repeat visits automatically jump the queue when needed.
Workflow AI is the Orchestrator, one of the core AI helpers in the $99/month base. It has no usage limit and runs 24/7 from the moment your account is live.
Start free trial — includes Workflow AIWe used to lose jobs in the "Parts Ordered" state — nobody noticed until the customer called angry. Workflow AI escalated 3 stalled jobs in our first week. Never had a dropped job since.
Workflow AI is included in the $99/month base. 14 days free, no credit card needed.
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Start my free trial →Your 14-day trial starts when you create your first Job.