Multi-factor tech scoring — skills, proximity, workload, certifications — with auto-assignment and real-time route optimization. More jobs per truck, less windshield time.
Not part of the Voice2Work subscription today
Three steps — automatic, instant, optimized every time a job is ready to dispatch.
Dispatch AI runs every tech through a five-factor scoring model — skills, certifications, distance, current workload, and historical performance on that appliance type. The top-scoring tech is assigned automatically.
Every time a job is added or removed, Dispatch AI resequences the entire day — minimizing total drive distance for each tech. Real-time traffic, job duration estimates, and customer time windows all factored in.
Dispatch intelligence designed to run on every job.
Five factors — skill, proximity, workload, certifications, history — combined into one composite score for instant decision-making.
Sub-Zero, KitchenAid, Bosch, Whirlpool — only certified techs are scored at 100% for brand-specific jobs.
Real-time location used to calculate drive time. The nearest qualified tech wins — saving fuel, time, and customer wait.
Live job count and estimated hours per tech tracked. No tech gets overloaded while another sits idle.
Daily routes resequenced every time a job is added or removed. Every tech drives the shortest possible path through their day.
Urgent jobs — food at risk, commercial, elderly customers — jump the queue with a single click, re-routing the nearest available tech.
Scheduling and dispatch are included in the $99/month base. Dispatch AI, which scores technicians and assigns jobs automatically, is not part of the Voice2Work subscription today. Talk to us if you'd like it for your shop.
We went from 4 jobs per truck per day to 6.5 in two months. Dispatch AI stopped sending the wrong tech across town for a KitchenAid job when Jake — who's KitchenAid certified — was two miles away.
Dispatch AI is not part of the subscription today, but scheduling and dispatch are included in the $99/month base. Try Voice2Work free for 14 days.
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