SMS-based data collection from customers — model numbers, serial numbers, photos. AI image extraction identifies the appliance from a photo. Zero manual data entry for your team.
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Three steps — customer-friendly, automatic, and completely hands-off for your team.
Intake AI sends a friendly, natural SMS to every customer the moment a job is created. It handles the back-and-forth — answering questions, confirming data, sending appointment reminders — while your team focuses on repairs.
When a customer sends a photo of the appliance label, Intake AI reads it. Model number, serial number, manufacture date — extracted at 96% accuracy across Sub-Zero, Whirlpool, KitchenAid, Bosch, Cove, and 50+ other brands. Automatically written to the job record.
All Intake AI features included with every Voice2Work plan — active on every job from day one.
Customer contacted within 60 seconds of job creation. Natural, friendly conversation — not a form link or a web portal.
Customer sends one photo of the appliance label. Intake AI reads it and extracts all data in seconds.
Serial numbers read directly from label photos at 96% accuracy across all major appliance brands and label formats.
Sub-Zero, Whirlpool, KitchenAid, Bosch, Cove, Wolf, Thermador, Samsung, LG, and 40+ more. Every label format handled.
Model, serial, symptom, and customer confirmation assembled before your tech departs. Triage AI activates automatically once extraction completes.
No app download, no web form, no account creation. Customers reply by text on their own schedule — 85% respond within 15 minutes.
Intake AI is a core agent — running on every Voice2Work plan, active from job one. No SMS credits, no per-message fees.
I used to spend 20 minutes per job calling customers to get their appliance model. Now Intake AI handles it while I'm finishing the previous job. My techs arrive with everything already on the work order.
Intake AI is included on every Voice2Work plan. Try it free for 14 days.