Diagnostic AI

Symptoms in.
Diagnosis out.

Symptom analysis engine with confidence scoring, cross-referencing against known failure patterns by appliance brand and model. Know what's wrong before you open the panel.

91%
Diagnostic accuracy
500+
Failure patterns
All
Major brands covered

14-day free trial · No credit card required · Cancel anytime

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Diagnostic AI ● Live
Job #JOB-5031 · Sub-Zero 648PRO
Appliance
Sub-Zero Refrigerator 648PRO
Reported symptoms
Not cooling — fridge section warm
Compressor runs but clicks off quickly
Ice maker stopped producing
+ Add symptom…
▶ Run Diagnostic Analysis
Ranked Diagnoses Confidence
#1
Compressor relay failure
Replace start relay — WR07X10091
87%
#2
Thermistor sensor fault
Replace temp sensor — WR55X10025
9%
#3
Control board failure
Replace main board — WR55X10942
4%
Tech note
Start relay is #1 failure point on 648PRO compressors. Check relay before ordering — rattle test confirms fault.
91%
Diagnostic accuracy rate
500+
Known failure patterns
12+
Major brands in database
3.2×
Faster diagnosis vs. manual
How it works

Three steps to a confident diagnosis.

From symptom entry to ranked diagnosis in seconds. No guesswork, no wasted trips.

1

Symptoms entered

Tech logs observed symptoms directly from the job card — no separate tool, no extra steps.

2

AI cross-references database

Diagnostic AI matches symptom patterns against 500+ known failure signatures for the specific brand and model.

3

Diagnosis + confidence returned

Ranked diagnoses with percentage confidence and exact part numbers — ready to act on immediately.

Symptom Analysis

Every symptom. Ranked and scored.

Log multiple symptoms and the AI generates a ranked list of probable causes with confidence percentages — so techs know exactly what to check first, and exactly which part to bring.

  • Multi-symptom correlation engine
  • Confidence percentage per diagnosis
  • Exact OEM part numbers included
  • Brand and model-specific matching
Whirlpool WFW5000DW — Analysis
Drum not spinning Loud banging noise F7E1 error code
TOP MATCH Motor coupling broken
83%
Part: W10006384 — Motor Drive Coupling Kit
F7E1 + banging is classic motor coupling failure on this model. Avg repair time: 45 min.
Drive belt slipped / broken
Part: W10006384-ALT — Drive Belt
13%
Control board fault
Part: W10141671 — Main Control Board
4%
Failure Pattern Database

Built from thousands of repairs.

The database maps failure frequencies by brand, model, and age — so Diagnostic AI knows that a Sub-Zero 648PRO compressor relay fails in 34% of service calls before the tech even walks in the door.

  • Brand-specific failure rate data
  • Model-level pattern matching
  • Failure frequency by appliance age
  • Continuously updated from field data
Failure Pattern Database
500+ patterns · 12 brands · Updated weekly
Sub-Zero 648PRO 89 service calls analyzed
Compressor relay failure
34%
Evaporator fan motor
22%
Door gasket seal
19%
Bosch HBL8443UC Range 62 service calls analyzed
Igniter failure
41%
Control board (E/F codes)
28%
KitchenAid KDTM354DSS 47 service calls analyzed
Wash pump motor
37%
Water inlet valve
26%
Everything included

Every diagnostic tool. Built in.

Diagnostic AI comes included on every Voice2Work plan — no extra cost, no add-on required.

Multi-symptom correlation

Cross-references multiple symptoms simultaneously to surface the most accurate diagnosis possible.

Brand-specific failure patterns

Sub-Zero, Whirlpool, KitchenAid, Bosch, Maytag, Miele, and more — every brand has its own pattern library.

Confidence scoring

Every diagnosis comes with a confidence percentage — so techs know exactly how certain the AI is.

Repair complexity estimation

Along with the diagnosis, techs see estimated repair time and complexity rating to plan their day.

Historical success rates

Each diagnosis shows the historical first-fix success rate — how often this diagnosis led to a complete repair.

Tech knowledge base

Model-specific repair notes, torque specs, and known quirks — surfaced automatically with each diagnosis.

Pricing

Included with every plan.

Included with every plan
$0 extra.

Diagnostic AI is a core agent — included on all Voice2Work plans at no additional cost. No per-use fees. No add-on required.

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Before Voice2Work, my guys would guess at the diagnosis and order three different parts just to cover their bases. Now the AI tells them exactly what's wrong with a confidence score. First-fix rate went from 60% to over 85% in two months.

— Mike Patterson, Patterson Appliance Repair, Denver CO
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Know what's wrong. Before you open the panel.

91% diagnostic accuracy. Included with every Voice2Work plan. 14 days free.

14-day free trial, no credit card required
Diagnostic AI included on all plans
Set up in under 10 minutes
Built exclusively for appliance repair shops

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